You have a legal right to choose your vehicle repairer!
You do NOT have to claim on your insurance, when the accident is NOT your fault.
This is called a ‘non-fault’ accident.
To give you a brief picture about your rights and why it is better to choose your vehicle repairer yourself…
In July 1993, the Director General of Fair Trading asked insurance companies to clarify consumers’ rights under the terms of ‘approved’ or ‘recommended’ repairer schemes. These schemes take the form of a list of garages or a telephone helpline service to put accident victims in touch with a vehicle body repairer with which an insurer has a “special relationship”.
This documentary on ‘Channel 4’ proved it- www.telegraph.co.uk/…/Insurers-cash-in-on-your-crash
Despite the Director General of Fa...